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Hotels

 

Sent by Cheat Sheets and classified under Others and University at 25, March, 2007.

Written in English and has a size of 3279 bytes

This document belongs to the group Cheat Sheets

Address: accommodation , restoration, personalcomercial, administration, serv Techno, exploitation. Reception , counseling, telephones, governance / pisos.Mostrador, reservations, hand flow, cash, credit .// could be classified as the reception the heart of the hotel as a link between customer and company, on the other hand the main activity is selling rooms.
DefiniciNo reservations ; is the action through which a person on his behalf, requested the rental of one or more rooms, during a specified features Fex concrete contdose of 24 in 24 hours under a predetermined price. The main misioon is to sell "good" rooms
Functions dpartamento reserve
Sale correct rooms, control sales, Address correspondence, contracts services, arXiv documentation
3tipos Booking: Singles (AAVV partic.) Group (AAVV), several (d banketes halls, chambers of gathering ...) Sigientes aspects: Knowledge of the tender, contracts, pricing, software, languages, standards of courtesy, make reservations and collect, arXiv, correspondence, coordination with other departments d.
Functions of the department of counter
welcome to the client, planning rooms, the control rooms, Supervising reserves and other documentation of, scheduled arrivals, customer Register ; arrivals and departures, completed the doc: bus. registration card .. police, according to the oom Granting the request of the customer, inform the other departments, Currency oom
Cycle customer , the customer contact hotel reservation request, and proceeds to show its registration (chekin), during their stay will provide information and provision of services, billing for services rendered, treatment d possible complaints and claims, to proceed chekout , Dismiss.
Take into account that it is not sold today is not storable or recoverable.


tech requirements. Lowest: NO: Climatizacion1 * 2 *, telephone ba1 * 2 * 3 * 4 *, ladders serv.1 * 2 * 2 * * Montacargas1, Hab . dobl.salon1 * 2 * 3 *, Suites1 * 2 * 3 * 4 * 2 * * Bar1, Safes ind.1 Fourth frio1 * 2 * * * 2 * 2 *. Lounge pers1 Ascend (1 * y2 *- 3plantas, 3 * y4 *- 2.5 *- 1)
RRP = (fixed cost + + variable cost benefit) +% + VAT pers
Hotels: There are those establishments that provide accommodation with or without services cumplementarios.Hotl-apt.: The property that its structure and services have adequate facilities for storage, preparation and consumption alimentos.Moteles: They are located in the vicinity of roads that provide accommodation depts. with garage and separate entrance for stays of short duration.
Advance: 40% 1mes-d, 25% 1mes, 15% + d 1mes.
Annulment: de1mes + 5%, 50% between 7y30dia100% -- d7dia

 Tags: Hotels, Address, tech requirements. minimum housing, home, .//, Definició No reservations

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By dario at 25, March, 2008
barbaro


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