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Theories of motivation
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II.MOTIVACION: Willingness to make great efforts to achieve organizational goals, conditioned by the ability of the effort to meet individual needs.
A) First Theories:
1. Theory of Maslow Hierarchy (trianguloOrden Superior: a) self makes what can best q / autonomy, b) make mistakes Estimaevita / verbal recognition of authority, c) Socialesevita conflict / good relations. Order Lower: d) Security avoids risks / job stability, e) Fisiolicas.)
2. Motivation Theory Hygiene Herzberg: The elimination of unsatisfactory features of a post does not necessarily make it successful, intrinsic factors are related to job satisfaction and extr; NSEC dissatisfaction with the job
B) Contemporary Theories:
1. Theory of ERC Aldelfer : a) existence: deals to meet our basic requirements of existence material.b) Relations: the need for us to maintain interpersonal relationships importantes.c) Growth: a desire intrinsic professional development. (Dif. With Maslow: You can be in operation more than a necessity at the same time, represents a more valid version of the hierarchy of needs and incorporating individual differences and cultural)
2. Theory Needs Mc Clelland: a) Realization: Promote excel, to have accomplishments in relation to a set of rules, to fight to get the ito.b) Power: the need to be influential and controlling otros.c) affiliation: a desire to have friendly and close interpersonal relationships. The high-level managers require a high need for power and a low need for affiliation
3.Teor of setting goals Locke: The intention to achieve a goal is a basic source of motivation at work, the specific targets improve performance, goals difficult if accepted, result in a higher performance targets m; s easy.
4. Theory of cognitive assessment: The allocation of extrinsic rewards (such as payments for a superior performance) to a behavior that has received intrinsic rewards, tends to reduce the overall level Loss of motivation to control their own behaviour
5. Reinforcement Theory: Strengthening controls behavior, osea q before any eventuality, when still an immediate response, increases the likelihood of a repeat performance.
6. Theory expectations V. Vroom: The tendency to act in some ways depends on the strength of the expectation that the act will be followed by a particular result at the same time, what is attractive q this result for the individual.
* Administration objective (APO): programme covering specific targets, established in a participatory manner, by an explicit period of time, with feedback on progress towards the target.
* Participation Programs (Involvement) employee : The participatory process q utilize the capacity of employees and this created to encourage the commitment in order to gain success in the organization. (*) Management participatory: process in which subordinates share with a degree of immediate superiors in all decision-making (* B) Participation Representative: Workers involved in decision-making by small groups of employees representative (Council working group of employees elected q should be consulted when management make decisions involving q staff. And Board representatives: how to participaciNo representative, employees attending boards of directors of the compaay represent the interests of employees . (C) Circle of quality : working group formed by group of employees gather q to solve quality problems, investigate causes, recommend solutions and remedies. (* D) Plan of stock ownership for the employee (PPP): benefit plan provides the company q q employees to acquire shares of their companies .
* Program pays variable: A portion of the wages of individual q se basa somewhat individual or organizational performance. (*) Plan pays Piece : the workers are paid a fixed amount for each unit of production completed. (* B) Distribution of utilities: programs throughout the org.en that gives a compensation based on some form established, designed around faith productivity of the company. (C) Participation in the savings : incentive scheme group where improvements in productivity of the group indicate the total amount of money q is distributed.
* Plans Pay-Per ability : salary levels are based on how many employees have the skills or whatever tasks can be performed.
* flexible benefits: Employees tailored its benefits programs to meet all their personal needs to choose from a menu of options benefits.
VI.COMUNICACION: The communication is the exchange of ideas, thoughts and feelings between two or more persons. It is a bilateral process, in which two or more people interact through a set of conventional signs, by both acquaintances.
- Functions of Communication: Monitor, Motivate, express emotions, Inform.
-Process Communication: Steps between the source and the receiver, resulting in the transfer of meaning and understanding. 7 parts (* 1) Source of communication: the message begins to encoder (* 2) Encoding: converting the message in a communication symbolically (* 3) Message: what is communicated q (* 4) Channel: means by which travels a message of communication (* 5) decoding: translating the message of the communication from the source (* 6) Receiver: get the message (* 7) Circuit feedback: the message is put back into the system has failed to verify q misunderstandings.
- Model Shannon and Weber: issuer-encoder-msje (d noise source)-receiver-decoder.
- Model Communication: = and retroinformacion.
- Barriers to communication : Personal, semantics, Physical, Competition, links; inference, Status.
- Overcoming the barriers : Comun.Directa, Simplify Lgje, Repet.Msje , Empathy, Ctrl. Emotional.
Comm. No verbal: Msjs transmitted by Movima.'s Body, entonaciq we give to words, facial expression and the distance Physical between sender and receiver. (Cntcto. Visual, expr. Facial, mov. Corp. and gestures, touching, paralenguaje)
** Address of communication:
1. Vertical Flow: a) Sist. Descending from com. (Purpose: To instr. To perform tasks, proportions. Feedback on the performance / Strategies: Submit to employees in a clear manner the Instrucci Of tasks, repeating important msjes)). B) Sist. Ascending.: (Purpose: To report on progress of targets, reports. Genereal a senior feel of workers / strata: Filter msjes for qa superiors they arrive + import., Rducir dist. And barriers between niv. Hierarchy.) 2. Horizontal Flow: a) Sist. Comunication. side.: (Purpose: Coord. Tasks, sun probs, share info. / strata: To develop intra-and inter tasks to create confidence, promote. Taking decis. group.)
VII. Leadership: Ability to influence a group to reach the goals. Not all administrators (managers) are leaders, not all leaders are administrators (managers)
Dif. Leader and Head: a) The head manages its employees, leading the dirije.b) The head depends on the authority, the leader of his good voluntad.c) The head inspires fear, the leader inspires entusiasmo.d ) The chief said YO, said said NOSOTROS.e) The chief justifies the damage, leading correcting desperfecto.f) The boss says do it, the leader said Let's do it.
-Types leadership styles:
a) Leader positive: the leader's approach emphasizes rewards for the followers.
b) Leader negative: stress punishment.
c) autocratic leader: centralizes power and decision-making structure and the overall situation of work for employees.
d) participatory Leader: decentralize authority, decisions are shared.
e) Leader of lax policies: avoiding power, responsibility and rely on this group to determine their own goals and solve their own problems.
- Theories of Leadership:
A) Theory features : Find the characteristics of personality, social, physical or intellectuals that differentiate the leaders of non-leaders; Some features: Ambiciy energy, confidence in themselves, Honesty and integrity, I want to be leader, adequate knowledge for the post, Intelligence; This theory has not succeeded in q: Focus was too optimistic in believing that there were consistent and unique features that are applied universally or all effective leaders.
B). theories of behavior: They propose that certain specific behaviors differentiate leaders of non-leaders (Studies Ohio: dimensions independent studies U. of Michigan, The Grid administrative, The Scandinavian studies).
C) Theory contingency : (Theory Leadership Situation).
D) Approaches recent : ( Charismatic Leadership, transactional and transformational leadership)
-Theories of Leadership:
1) Theory of Features: Looking for the characteristics of personality, social, physical or intellectual q differentiate leaders followers .).
2) Theory of Behavior: q propose specific behaviors differentiate leaders of q are not.
-Studies Univ. From Ohio: seeks to identify the dimensions of independent behavior. of the leader.
A) Structure of commencement: The extent to which a leader is likely q and define its role and structure of his subordinates in the pursuit of achieving the goal.
B) Consideration: The extent to which it is likely that a leader has a working relationship characterized by mutual trust, respect for the ideas of his subordinates and interest in their feelings.
-Studies Univ. From Michigan: Locating characteristics of conduct. Of the leaders grow q be related to measurements of effectiveness in the discharge.
1) Leader-oriented employee: It emphasizes interpersonal relationships.
2) Lider oriented production: It emphasizes the technical aspects of work.
-Matrix Management: Based on the styles of interest by people and by the interest producciq shows the dominant factors in the leader's thinking regarding results.
-- Model of the Contingency Fiedler: Theory of q groups depend on the effective adjustment between appropriate style of the leader to interact with subordinates and the extent to which the subordination gives control and influence the leader.
-Questionnaire workmate least preferred (PTMC): q measures whether a person is oriented to the task or relations.
-Theory of cognitive appeal: (Post Ohio, Fiedler + Joe Garcia ) The theory of leadership in which the leader gets a group of effective performance, first developed plans, strategies and decisions eficacaces, and later through compor.directo.
-Teoria leadership Situation: ( Hersey and Blanchard) Theory of the contingency q focuses on the availability of supporters
-Theory of Leader-Member Exchange (ILM): The leaders cran internal and external groups, and the subordinate status with the inner group will have qualifications higher performance, less rotation and greater satisfaction with their superiors.
-Teoria path to the goal: The behav. The leader is acceptable as long as subordinates see as a source of satisfaction. Immediate or future.
Approaches recent Leadership:
A) The theory of attribution of leadership: Leadership is simply a atribuciq people make about other individuals.
B) Theory of charismatic leadership: Followers make attributions of leadership skills heroic or extraordinary when observed det. behav.
C) Liderasgo Transactional VERSUS Transformacionales: Individuals q motivate their followers in the direction of metasm clarifying the roles and requirements of the tasks VERSUS Individuals q give individual consideration and intellectual stimulation, and possess charisma. D) Visionary Leadership: Ability to create and articulate a realistic, credible and attractive future for a organizaciq transposes the borders of present and improvement.
A) First Theories:
1. Theory of Maslow Hierarchy (trianguloOrden Superior: a) self makes what can best q / autonomy, b) make mistakes Estimaevita / verbal recognition of authority, c) Socialesevita conflict / good relations. Order Lower: d) Security avoids risks / job stability, e) Fisiolicas.)
2. Motivation Theory Hygiene Herzberg: The elimination of unsatisfactory features of a post does not necessarily make it successful, intrinsic factors are related to job satisfaction and extr; NSEC dissatisfaction with the job
B) Contemporary Theories:
1. Theory of ERC Aldelfer : a) existence: deals to meet our basic requirements of existence material.b) Relations: the need for us to maintain interpersonal relationships importantes.c) Growth: a desire intrinsic professional development. (Dif. With Maslow: You can be in operation more than a necessity at the same time, represents a more valid version of the hierarchy of needs and incorporating individual differences and cultural)
2. Theory Needs Mc Clelland: a) Realization: Promote excel, to have accomplishments in relation to a set of rules, to fight to get the ito.b) Power: the need to be influential and controlling otros.c) affiliation: a desire to have friendly and close interpersonal relationships. The high-level managers require a high need for power and a low need for affiliation
3.Teor of setting goals Locke: The intention to achieve a goal is a basic source of motivation at work, the specific targets improve performance, goals difficult if accepted, result in a higher performance targets m; s easy.
4. Theory of cognitive assessment: The allocation of extrinsic rewards (such as payments for a superior performance) to a behavior that has received intrinsic rewards, tends to reduce the overall level Loss of motivation to control their own behaviour
5. Reinforcement Theory: Strengthening controls behavior, osea q before any eventuality, when still an immediate response, increases the likelihood of a repeat performance.
6. Theory expectations V. Vroom: The tendency to act in some ways depends on the strength of the expectation that the act will be followed by a particular result at the same time, what is attractive q this result for the individual.
* Administration objective (APO): programme covering specific targets, established in a participatory manner, by an explicit period of time, with feedback on progress towards the target.
* Participation Programs (Involvement) employee : The participatory process q utilize the capacity of employees and this created to encourage the commitment in order to gain success in the organization. (*) Management participatory: process in which subordinates share with a degree of immediate superiors in all decision-making (* B) Participation Representative: Workers involved in decision-making by small groups of employees representative (Council working group of employees elected q should be consulted when management make decisions involving q staff. And Board representatives: how to participaciNo representative, employees attending boards of directors of the compaay represent the interests of employees . (C) Circle of quality : working group formed by group of employees gather q to solve quality problems, investigate causes, recommend solutions and remedies. (* D) Plan of stock ownership for the employee (PPP): benefit plan provides the company q q employees to acquire shares of their companies .
* Program pays variable: A portion of the wages of individual q se basa somewhat individual or organizational performance. (*) Plan pays Piece : the workers are paid a fixed amount for each unit of production completed. (* B) Distribution of utilities: programs throughout the org.en that gives a compensation based on some form established, designed around faith productivity of the company. (C) Participation in the savings : incentive scheme group where improvements in productivity of the group indicate the total amount of money q is distributed.
* Plans Pay-Per ability : salary levels are based on how many employees have the skills or whatever tasks can be performed.
* flexible benefits: Employees tailored its benefits programs to meet all their personal needs to choose from a menu of options benefits.
VI.COMUNICACION: The communication is the exchange of ideas, thoughts and feelings between two or more persons. It is a bilateral process, in which two or more people interact through a set of conventional signs, by both acquaintances.
- Functions of Communication: Monitor, Motivate, express emotions, Inform.
-Process Communication: Steps between the source and the receiver, resulting in the transfer of meaning and understanding. 7 parts (* 1) Source of communication: the message begins to encoder (* 2) Encoding: converting the message in a communication symbolically (* 3) Message: what is communicated q (* 4) Channel: means by which travels a message of communication (* 5) decoding: translating the message of the communication from the source (* 6) Receiver: get the message (* 7) Circuit feedback: the message is put back into the system has failed to verify q misunderstandings.
- Model Shannon and Weber: issuer-encoder-msje (d noise source)-receiver-decoder.
- Model Communication: = and retroinformacion.
- Barriers to communication : Personal, semantics, Physical, Competition, links; inference, Status.
- Overcoming the barriers : Comun.Directa, Simplify Lgje, Repet.Msje , Empathy, Ctrl. Emotional.
Comm. No verbal: Msjs transmitted by Movima.'s Body, entonaciq we give to words, facial expression and the distance Physical between sender and receiver. (Cntcto. Visual, expr. Facial, mov. Corp. and gestures, touching, paralenguaje)
** Address of communication:
1. Vertical Flow: a) Sist. Descending from com. (Purpose: To instr. To perform tasks, proportions. Feedback on the performance / Strategies: Submit to employees in a clear manner the Instrucci Of tasks, repeating important msjes)). B) Sist. Ascending.: (Purpose: To report on progress of targets, reports. Genereal a senior feel of workers / strata: Filter msjes for qa superiors they arrive + import., Rducir dist. And barriers between niv. Hierarchy.) 2. Horizontal Flow: a) Sist. Comunication. side.: (Purpose: Coord. Tasks, sun probs, share info. / strata: To develop intra-and inter tasks to create confidence, promote. Taking decis. group.)
VII. Leadership: Ability to influence a group to reach the goals. Not all administrators (managers) are leaders, not all leaders are administrators (managers)
Dif. Leader and Head: a) The head manages its employees, leading the dirije.b) The head depends on the authority, the leader of his good voluntad.c) The head inspires fear, the leader inspires entusiasmo.d ) The chief said YO, said said NOSOTROS.e) The chief justifies the damage, leading correcting desperfecto.f) The boss says do it, the leader said Let's do it.
-Types leadership styles:
a) Leader positive: the leader's approach emphasizes rewards for the followers.
b) Leader negative: stress punishment.
c) autocratic leader: centralizes power and decision-making structure and the overall situation of work for employees.
d) participatory Leader: decentralize authority, decisions are shared.
e) Leader of lax policies: avoiding power, responsibility and rely on this group to determine their own goals and solve their own problems.
- Theories of Leadership:
A) Theory features : Find the characteristics of personality, social, physical or intellectuals that differentiate the leaders of non-leaders; Some features: Ambiciy energy, confidence in themselves, Honesty and integrity, I want to be leader, adequate knowledge for the post, Intelligence; This theory has not succeeded in q: Focus was too optimistic in believing that there were consistent and unique features that are applied universally or all effective leaders.
B). theories of behavior: They propose that certain specific behaviors differentiate leaders of non-leaders (Studies Ohio: dimensions independent studies U. of Michigan, The Grid administrative, The Scandinavian studies).
C) Theory contingency : (Theory Leadership Situation).
D) Approaches recent : ( Charismatic Leadership, transactional and transformational leadership)
-Theories of Leadership:
1) Theory of Features: Looking for the characteristics of personality, social, physical or intellectual q differentiate leaders followers .).
2) Theory of Behavior: q propose specific behaviors differentiate leaders of q are not.
-Studies Univ. From Ohio: seeks to identify the dimensions of independent behavior. of the leader.
A) Structure of commencement: The extent to which a leader is likely q and define its role and structure of his subordinates in the pursuit of achieving the goal.
B) Consideration: The extent to which it is likely that a leader has a working relationship characterized by mutual trust, respect for the ideas of his subordinates and interest in their feelings.
-Studies Univ. From Michigan: Locating characteristics of conduct. Of the leaders grow q be related to measurements of effectiveness in the discharge.
1) Leader-oriented employee: It emphasizes interpersonal relationships.
2) Lider oriented production: It emphasizes the technical aspects of work.
-Matrix Management: Based on the styles of interest by people and by the interest producciq shows the dominant factors in the leader's thinking regarding results.
-- Model of the Contingency Fiedler: Theory of q groups depend on the effective adjustment between appropriate style of the leader to interact with subordinates and the extent to which the subordination gives control and influence the leader.
-Questionnaire workmate least preferred (PTMC): q measures whether a person is oriented to the task or relations.
-Theory of cognitive appeal: (Post Ohio, Fiedler + Joe Garcia ) The theory of leadership in which the leader gets a group of effective performance, first developed plans, strategies and decisions eficacaces, and later through compor.directo.
-Teoria leadership Situation: ( Hersey and Blanchard) Theory of the contingency q focuses on the availability of supporters
-Theory of Leader-Member Exchange (ILM): The leaders cran internal and external groups, and the subordinate status with the inner group will have qualifications higher performance, less rotation and greater satisfaction with their superiors.
-Teoria path to the goal: The behav. The leader is acceptable as long as subordinates see as a source of satisfaction. Immediate or future.
Approaches recent Leadership:
A) The theory of attribution of leadership: Leadership is simply a atribuciq people make about other individuals.
B) Theory of charismatic leadership: Followers make attributions of leadership skills heroic or extraordinary when observed det. behav.
C) Liderasgo Transactional VERSUS Transformacionales: Individuals q motivate their followers in the direction of metasm clarifying the roles and requirements of the tasks VERSUS Individuals q give individual consideration and intellectual stimulation, and possess charisma. D) Visionary Leadership: Ability to create and articulate a realistic, credible and attractive future for a organizaciq transposes the borders of present and improvement.
Tags: II.MOTIVACION, **Direccion de la comunicacion, 1. Teoría de la Jerarquía de Maslow, 2. Teoría de Motivación e Higiene de Herzberg, 1. Teoría ERC de Aldelfer, 2. Teoría de Necesidades de Mc Clelland, 3.Teoría de la fijación de Metas de Locke
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